Success
story: PHDC
PHDC is a leading organization in the economic empowerment of the Latino community, providing comprehensive support through its business incubator, housing unit and employment program. Through our specialized digital transformation consulting services, we have amplified PHDC’s impact, helping businesses in the Latino community thrive in the digital age, driving growth and innovation.
Process Optimization and Documentation Structuring
Process Optimization and Documentation Structuring
We implemented a systematic approach to organize and manage documentation, improving workflow efficiency and aligning processes with best practices. Focus was given to establishing a clear permission model for secure access.
Project Timeline: 12 months
Objective: Increase efficiency and streamline processes through structured documentation.
Impact: Enhanced process efficiency and structured information management.
Custom Software Development
Custom Software Development
We created a case management tool designed to ensure traceability of all activities across the incubator, housing, community, and employment units of PHDC, as well as community events.
Time: 12 months
Scope: Develop a tool to enhance task traceability, governance, and improve coordination among individuals, entrepreneurs, and community stakeholders.
Impact:Increased efficiency in task tracking and management by 50% and facilitated better coordination.
Development of Community Platform for Latino Entrepreneurs
Development of Community Platform for Latino Entrepreneurs
The platform was developed over 12 months and now hosts over 120 Latino entrepreneurs, offering a space to promote their businesses, network, and access marketing tools tailored to their needs. This initiative aims to empower the Latino community by giving them the digital tools necessary to thrive in the market.
Objective: To develop a community platform designed to position Latino entrepreneurs, providing them with marketing tools and resources to enhance their visibility and business growth.
Impact: The platform serves as a key resource in positioning Latino entrepreneurs, enhancing their marketing capabilities, and connecting them with broader community networks.
Custom Grant Management System Development
Custom Grant Management System Development
Initially utilizing Monday.com, the organization transitioned to a customized grant management system designed to provide a more comprehensive and efficient approach to managing grants. The new system allows for better oversight, tracking, and allocation of resources, providing full control over the grant management process.
Objective: Create a tailored grant management system to enhance the organization’s ability to track and manage grants efficiently, moving from initial use of Monday.com to a custom-built solution.
Impact:The system has significantly improved the organization’s ability to manage grants, ensuring efficient handling of funds and strategic planning.
Social Media Branding and Communication
Social Media Branding and Communication
Objective: Enhance brand visibility and engagement with the Latino community through the strategic management of social media channels (including Facebook, Instagram, LinkedIn, Google My Business, and WhatsApp), email marketing, and a multilingual website.
Impact: Established a consistent communication strategy across all platforms, developed a website available in three languages, and opened new channels, including WhatsApp, to connect effectively with diverse cultural groups within the Latino community.
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